Knowledge Center
Customer Segmentation Strategies
What is Customer Segmentation?
Customer segmentation is the practice of dividing a customer base into distinct groups based on shared characteristics. This allows for targeted marketing and personalized service.
Benefits of Segmentation
- Targeted Marketing: Tailor campaigns to specific groups.
- Improved Customer Experience: Personalize interactions based on preferences.
- Increased Revenue: Focus on high-value segments for better returns.